Contact Us
We welcome questions, corrections, and partnership enquiries. Our editorial team responds within 48 hours on business days. For urgent responsible gambling support, please use the helpline numbers listed below — we are not a crisis service.
Editorial & Corrections
For factual corrections, outdated information, or editorial queries related to casino reviews, bonus terms, or licensing data on this site.
Email: [email protected]
Response time: Within 48 hours. Verified corrections are applied within 48 hours with a changelog note.
General Enquiries
For general questions about our content, methodology, or advertising policies.
Email: [email protected]
Response time: 1-3 business days.
Business & Partnerships
For operator listing enquiries, affiliate programme discussions, or sponsorship requests. Note: listing inclusion is determined by independent testing — commission relationships do not influence rankings.
Email: [email protected]
Registered Address
ShopFreeFire Media Ltd
Level 12, 680 George Street
Sydney, NSW 2000
Australia
ABN: 94 527 183 046
Responsible Gambling Support
We are not a gambling operator and cannot assist with account disputes, withdrawals, or self-exclusion from specific casinos. For those services, contact the casino operator directly or the relevant licensing authority.
If you or someone you know needs help with problem gambling:
Gambling Help Online: 1800 858 858 (free, 24/7) — gamblinghelponline.org.au
BetStop National Self-Exclusion: betstop.com.au
Lifeline Crisis Support: 13 11 14 — lifeline.org.au
Gamblers Anonymous Australia: gamblersanonymous.org.au
Response Policy
All editorial emails are reviewed by Douglas Mawson or a senior team member. We do not accept payment for favourable reviews or rankings. Operators requesting inclusion must pass our full six-criteria testing methodology with real-money deposits and withdrawals before consideration.
For DMCA or intellectual property concerns, email [email protected] with full documentation. We respond to valid claims within 5 business days.